TEMO after sales service and product return

At TEMO, our products are designed to be as durable and repairable as possible. 

Our workshops in France handle the repair and maintenance of all our products. This proximity means we can react quickly to receive, repair and dispatch parts. 


In the event of a problem with a part, the affected part is easily isolated and interchanged, enabling rapid, cost-effective repair. 


For after-sales service involving wearing parts, we have made spare parts available in our online shop as well as detailed tutorials so they can be self-sufficient when changing parts.


If your motor needs to return to our workshop for repair or maintenance, our team is committed to responding to all incoming requests by email within 24 hours, and we guarantee that your TEMO product will either be fully repaired or the necessary parts dispatched from our customer service center within 5 business days of that reply.


Fill in the form below with as much information as possible and our team will contact you within 24 hours. 

Support form

Your serial number can be found on the white label under the clamping ring for the TEMO.450, in the battery compartment of the TEMO.1000 motor and directly on the battery. This number is preceded by the letters SN. (e.g. 1132 or 6624)

Merci d'avoir ouvert un ticket SAV, 
notre équipe SAV le prendra en charge dans les plus bref délais.

 
Découvrez l'ensemble de nos pièces détachées disponible pour vous sur notre boutique.

About our team

Available by phone or email 5 days a week from 9am to 5pm local time

Tel : +33 (0)9 70 70 38 80
Choix 3

Discover all our spare parts available to order

SPARE PART

​​


3-year warranty on our motors

By registering on our website

I register my motor

Discover all our tips on our news page:

Votre snippet dynamique sera affiché ici... Ce message est affiché parce que vous n'avez pas défini le filtre et le modèle à utiliser.